Last Updated: September 27, 2026
Version: 1.0
Baba Box is operated by Baba Entertainment Ltd. (the “Company,” “Us,” or “We”) and is made available at BabaCasino.com (the “Website” or “Site”).
USERS OF Baba Box MUST REGISTER AND MAINTAIN AN ACCOUNT WITH the Company AND ACCEPT THE TERMS OF USE (“TERMS”) (https://babacasino.com/legal/terms-and-conditions), WHICH ARE EXPRESSLY INCORPORATED BY REFERENCE INTO AND APPLY TO THESE SUPPLEMENTAL TERMS OF SERVICE (“SUPPLEMENTAL TERMS”). THESE SUPPLEMENTAL TERMS GOVERN AND CONTROL THE Baba Box PRODUCT OFFERED BY US. ANY CAPITALIZED TERMS NOT EXPRESSLY DEFINED IN THESE SUPPLEMENTAL TERMS HAVE THE MEANING SET FORTH IN THE TERMS. These Supplemental Terms are in addition to and supplement the Terms with respect to the use of the Baba Box service. Any conflict between the Terms and the Supplemental Terms shall be resolved in favor of the Terms.
Baba Box offers an ecommerce experience available on the Site that allows Users to purchase Box Tokens (“Credits”) that can be used to ‘open’ virtual mystery boxes (“Box(es)”). Credits have no monetary value and cannot be redeemed for cash or cash equivalents, used on third-party sites, traded with other Users, or for any other services except opening Boxes. The Site is provided in English and is offered to Users who are at least 21 years of age and located in jurisdictions within the United States where Baba Box is made available by the Company from time to time, in its sole discretion, excluding Nevada, Michigan, Minnesota, Montana and Washington.
PLEASE NOTE THAT THESE SUPPLEMENTAL TERMS EXPRESSLY INCORPORATE THE “LIMITATION OF LIABILITY” AND “DISPUTE RESOLUTION AND AGREEMENT TO ARBITRATE ON AN INDIVIDUAL BASIS” PROVISIONS OF THE TERMS, AVAILABLE HERE. PARTICULARLY, PLEASE NOTE THAT THE TERMS INCLUDE AN AGREEMENT TO RESOLVE DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION AND A CLASS ACTION WAIVER.
By using Baba Box, you agree that, to the fullest extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to Baba Box, the Website, these Supplemental Terms, or the Terms must be brought solely in an individual capacity, and not as a plaintiff or class member in any purported class, collective, coordinated, consolidated, mass, representative, or private attorney general proceeding. You further waive any right to participate in, recover relief through, or have disputes heard on a class, collective, coordinated, consolidated, mass, representative, or private attorney general basis, whether in arbitration or in court.
1. Eligibility
1.1. You must be at least 21 years of age or the age of majority. To use Baba Box, you must be at least 21 years of age or the age of majority in the state in which you are located, whichever is greater.
1.2. You must not be located in an Excluded Jurisdiction. Baba Box may be made available from time to time in jurisdictions within the United States, except for Nevada, Michigan, Minnesota, Montana and Washington (“Excluded Jurisdictions”). Availability of Baba Box in any particular jurisdiction may be limited, changed, suspended, or discontinued by the Company at any time. Baba Box is intended only for users who are not prohibited by the laws of any applicable jurisdiction from using Baba Box. The Company does not intend to enable you to contravene applicable law. You represent, warrant, and agree to ensure that your use of Baba Box will comply with all applicable laws, statutes and regulations. The Company shall not be responsible for any illegal or unauthorized use of the Baba Box by you.
1.3. You must not be affiliated with the Company. Employees of the Company, any of their respective affiliates, subsidiaries, holding companies, advertising agencies, or any other company or individual involved with the design, production, execution or distribution of the games and their immediate family (spouse, parents, siblings and children, whether the relationship is by birth, marriage or adoption) and household members (people who share the same residence at least 3 months of the year) are not eligible to participate.
1.4. Failure to comply.
1.4.1.At our sole discretion, we may require proof that you meet the conditions and eligibility criteria set out in these Supplemental Terms or the Terms. We may also require verification of your identity as set out in the Terms, including the “Registration Terms/Accounts” and “Verification Checks” provisions. Failure to comply will result in the closing of your Account and the loss of all Credits, Boxes, and Items accumulated through your use of Baba Box.
1.4.2.Any person who attempts to circumvent the eligibility criteria set forth in this Section 1, including the geographic restrictions under Section 1.2, will be prohibited from using Baba Box; Your Account will be closed and you will lose all Credits, Boxes, and Items accumulated through your use of Baba Box, and you will not be entitled to any refund for purchases nor any redemption of Items.
2. Right to Suspend, Modify, Remove or Add to the Platform. We reserve the right to suspend, modify, remove or add to the Platform in our sole discretion with immediate effect and without notice. We shall not be liable for any loss suffered by you resulting from any changes made and you shall have no claims against Us in such regard.
3. Platform Resources.
3.1. General.
3.1.1.You do not own any Boxes, Credits, or Items (collectively, “Platform Resources”) that you obtain through your use of Baba Box, regardless of whether you received those Platform Resources or purchased them. Your Account and any related Platform Resources are owned by the Company and your use is pursuant to the Terms and the Supplemental Terms.
3.1.2.You are not allowed to transfer Platform Resources outside of Baba Box by, for example, selling, gifting, or trading them or your account. You are not allowed to sublicense, trade, sell, or attempt to sell Platform Resources for real money, or exchange Platform Resources for value of any kind outside of the platform. Any such behaviors constitute a breach of these Supplemental Terms and the Company is entitled to take immediate action, including Account closure with no refund of Platform Resources, if the Company believes you are in violation of this provision.
3.1.3.You are not able to nor are you allowed to transfer Platform Resources to other players or other persons within the Service, for example by selling, gifting, or trading them or your account. Any such behaviors or attempts to engage in such behaviors constitute a breach of these Supplemental Terms and the Company is entitled to take immediate action if the Company believes you are in violation of this provision, including Account closure with no return of Platform Resources.
3.2. Boxes.
3.2.1. By using Credits to open Boxes, you understand and agree that you may receive (a) Gold Coins in an amount determined based on the most favorable “exchange rate” for Gold Coins then available on the Company’s website, such that the number of Gold Coins issued corresponds, based on that rate, to an amount equal to or greater than the opening price of the Box, (b) Item(s) that have a fair market value equal to or greater than the opening price of the Box, or (c) a combination of Gold Coins and Item(s) where the number of Gold Coins is determined based on the methodology described in clause (a) and, together with the fair market value of the Item(s), corresponds to an amount equal to or greater than the opening price of the Box. The opening price of the Box will instantly be deducted from your Credits balance. You will then see a visual animation to signify the action, i.e., opening the Box(es).
3.2.2.Images of Item(s) are for illustrative purposes only. Although we have made every effort to display the Item(s) in Boxes accurately, we cannot guarantee that the Item(s) revealed accurately reflects the physical and digital items you may receive. The physical and digital items you may receive and/or their packaging may vary slightly from those images.
3.2.3. The Box listing on Baba Box prominently displays every available Item that may be revealed in the Box. The result of your opened Box is not determined by the visual display but is instead determined by the algorithm we use. This algorithm is provably fair and can be verified.
3.3. Items.
3.3.1.Items are virtual representations of physical or digital products which may be ordered or otherwise used on Baba Box. Item(s) received on Baba Box will appear in your cart in your Account.
3.3.2.For most Item(s) you can choose to (1) Order the physical or digital Item(s), (2) exchange the Item(s) for Credits, (3) exchange the Item(s) for an amount equal to the fair market value of the Item(s). You understand and agree that one or more of these options may be unavailable for particular Item(s), either temporarily or permanently, at any given time at our discretion.
3.3.3.You understand and agree that we are not, under any circumstance, responsible for your delay, nor the consequences of your delay, in choosing how to use or order Item(s) in your Account (for example Items going out of stock or Items prices changing). If at any point you receive a refund of Item(s), those Item(s) will be placed back in your cart in your Account. You further understand that the Company may refuse orders for any reason subject to these Supplemental Terms.
4. Ordering Items.
4.1. Ordering Physical Items.
4.1.1.Generally. If you choose to order Item(s) and have a physical Item shipped to you, you will be required to provide certain information associated with the delivery of the physical Item, such as delivery address and contact information, and you may be required to provide additional information. If you fail to provide complete and accurate information, we may cancel the order and refund the Item(s) and/or charge your Account a reasonable fee for any extra work that is required as a result, solely at our discretion. If you fail to provide complete and accurate information in a timely manner, we will not be responsible for any resulting failure to supply or delay in supplying the Item(s) or any portion thereof.
4.1.2.Delivery fees. The costs of delivery (excluding customs, duties, or related importation fees, if applicable, and including shipping and/or handling, if applicable) will be displayed to you. You understand and agree that you are responsible for all delivery and importation fees (if applicable) related to delivery of your physical Item(s), both known and unknown at the time you choose to order. We disclaim all responsibility for any importation fees. Once you have paid any delivery and other fees and provided all necessary information, we will cause the physical Item to be shipped to you subject to reasonable processing and shipping times, except for in cases of delay due to an event outside our control. Our delivery time is on average between three (3) days and thirty (30) days, depending on the Item.
4.1.3.Luxury products. Some luxury physical Items may be pickup-only. For such Items, we will provide you with notice of pickup-only status either in the Item’s description or through our customer support team once you have ordered the item. If physical Item(s) are pickup-only, you must collect the physical Item(s) from the pickup point provided to you by our support team, and we will not deliver the physical Item(s).
4.1.4.Delays outside our control. We are not liable for delays outside of our control. However, if our supply of a physical Item is delayed by an event outside our control, we will provide notice to you as soon as possible, and we will take steps to minimize the effect of the delay. If there is a risk of substantial delay, and we have not yet shipped the physical Item, you may contact us and receive a refund of the Item(s).
4.1.5.Other delivery issues.
4.1.5.1.Failure to accept delivery. If you are not home when the physical Item(s) are delivered, you understand and agree that we have no control over the local carrier’s policies, and you agree to follow the carrier’s instructions on how to rearrange delivery or collect the physical Item(s) from them. If you fail to rearrange delivery or collect the physical Item(s) from the local carrier, and the physical Item(s) are returned to us, we may, in our discretion, issue Credits up to the amount of the physical Item to you upon our receipt of the physical Item(s).
4.1.5.2.Items lost in delivery. If you believe that your physical Item(s) have been lost in the delivery process, please send an email to support@babacasino.com. We may require additional information, and the Item(s) will not be refunded if you fail to provide this additional information.
4.1.5.3.Damaged or faulty goods. If you receive damaged or faulty physical Item(s), please send an email to support@babacasino.com, within 10 days of receipt. We may require additional information, and we may require you to return the physical Item(s) before you become eligible to have the Item(s) refunded. We will pay the delivery costs associated with returning the damaged or faulty Item(s) to us if required. If we do not receive the physical Item(s), if we do not receive additional information in a timely manner after it is requested, or if the physical Item(s) are not damaged or faulty, we will not refund the Item to your Account.
4.1.5.4.Third-party misconduct. We are not responsible for delays or your inability to take possession of an item due to delivery issues caused by you (for example, if you provide an incorrect delivery address or if you fail to sign for the delivery where signature is required). We are not responsible for delays or your inability to take possession of a physical Item due to delivery issues caused by a third party’s negligence or willful or malicious interference with delivery, including but not limited to package theft. In the event of such delay or your inability to take possession, we may be able to, but are not required to, seek recovery from shipping insurance or similar avenues and refund the Item. If you request the Item be refunded in the event of such delay or inability to take possession caused by a negligent, willful, or malicious third party, you agree to provide us with all evidence you reasonably have access to, including any photos, videos, communications, and tracking updates related to your delivery.
4.1.6.Refusing orders. In some instances, for example if you did not meet promotional requirements or the physical Item is out of stock or if a price change or an error has occurred in the description of the price or the physical Item(s), we will be unable to accept your order, and we may refuse the order. We may refuse an order and issue you Credits in the value of the Item(s) if:
· we have changed the Item(s);
· we inform you about an error in the description or price of the Item(s);
· there is a risk that supply of the physical Item(s) may be significantly delayed because of events outside our control;
· we suspend supply of the physical Item(s) for technical reasons or in response to changes in relevant laws and regulatory requirements; or
· you have a legal right to end the contract.
If any of these issues occur, we have the right to automatically remove the affected Item(s) from your Account and issue you Credits for the value of those Item(s).
4.1.7.Refunds. You will only be entitled to a refund for physical Item(s) under this section if (a) you meet one of the requirements above, (b) you return all physical Item(s) for which you request a refund, and (c) you pay the delivery costs associated with returning those physical Item(s) to us, unless otherwise agreed. If we choose to cover delivery costs, we will not cover an amount higher than the least expensive method we offer. If you are entitled to a refund for physical Item(s) under this section, we may resolve the issue in our sole and absolute discretion by (a) refunding the Item(s), (b) providing you with Credits in the value of the physical Item(s) less any delivery, storage, and restocking fees, (c) sending like replacement physical Item(s) to you, or (d) sending you different physical Item(s) of equal or greater value.
4.2. Ordering Digital Items.
4.2.1.Generally. Digital Items will be delivered via email to the email address associated with your Account. If you elect to order Item(s) and have a digital Item delivered to you, we may require you to provide certain information associated with the selection and delivery of the digital Item. If you fail to provide complete and accurate information, we may cancel the order and refund the Item(s) or make an additional charge of a reasonable sum to compensate us for any extra work that is required as a result, solely at our discretion. We will not be responsible for failure to supply or delay in supplying the digital Item(s) or any portion thereof, if this failure or delay is caused by you failing to provide complete and accurate information in a timely manner.
4.2.2.Delivery fees. There are generally no delivery fees associated with the delivery of digital Item(s). If delivery fees apply, the cost of delivery will be displayed to you. You understand and agree that you are responsible for all delivery fees related to delivery of your digital Item(s). Please allow up to seventy-two (72) hours for delivery of digital Item(s) prior to contacting our customer support.
4.2.3.Delays outside our control. Some Digital Item(s) may be delivered by a third party. Once you have elected to order a digital Item and completed that request, a third party might be responsible for delivery of the digital Item(s). We are not liable for delays outside of our control. However, if we are aware of the risk of substantial delay, we will make efforts to inform you of the delay, and in some cases we may be able to mitigate the effects of the delay.
4.2.4.Other issues with delivery.
4.2.4.1.Third-party actions. We cannot be and are not responsible for delays or failure to receive a digital Item due to your actions, such as technical issues with your computer equipment or your failure to keep your email address associated with your Account up to date. We cannot be and are not responsible for delays or failure to receive a digital Item due to the negligence or willful maliciousness of a third-party, such as attempted or successful hacking or a third-party’s technical failure.
4.2.4.2.Technical compatibility and function. We cannot be and are not responsible for delays or failure to receive a digital Item due to your actions, such as technical issues with your computer equipment or your failure to keep your email address associated with your Account up to date. We cannot be and are not responsible for delays or failure to receive a digital Item due to the negligence or willful maliciousness of a third-party, such as attempted or successful hacking or a third-party’s technical failure.
4.2.5.Refusing orders. In some instances, for example if you did not meet promotional requirements or the physical Item is out of stock or if a price change or an error has occurred in the description of the price or the physical Item(s), we will be unable to accept your order, and we may refuse the order. We may refuse an order and issue you Credits in the value of the Item(s) if:
· we have changed the Item(s);
· we inform you about an error in the description or price of the Item(s);
· there is a risk that supply of the digital Item(s) may be significantly delayed because of events outside our control;
· we suspend supply of the digital Item(s) for technical reasons or in response to changes in relevant laws and regulatory requirements; or
· you have a legal right to end the contract.
If any of these issues occur, we have the right to automatically remove the affected Item(s) from your Account and issue you Credits for the value of those Item(s).
4.2.6.Refunds.
4.2.6.1.You will only be entitled to a refund for digital Item(s) under this section, if you (a) meet one of the requirements above, (b) return all digital Item(s) for which you request a refund, and (c) pay the delivery costs associated with returning those digital Items(s) to us, if any, unless otherwise agreed.
4.2.6.2.If you are entitled to a refund for digital Item(s) under this section, we may resolve the issue, in our sole and absolute discretion, by (a) refunding the Item(s), (b) providing you with Credits in the value of the digital Item(s) less any fees associated with recovery, (c) sending like replacement digital Item(s) to you, or (d) sending you different digital Item(s) of equal or greater value.
5. Billing and Payment.
5.1. Credits. If you provide valid and current payment information, you may purchase Credits in your Account which may be used to open Boxes or to utilize other features of the Service. The price of each Box and every other product, service, or feature and any associated fees are prominently displayed on the Service at the time of use, in Credits.
5.2. Value of items. Item(s) have the value prominently displayed on the description of the Item(s). Item prices may change, some frequently, and the displayed value will change to reflect such price change. The value of Item(s) in your cart will always be the value of the Item(s) at the time they enter your cart and not a different value (such as the value of the Item(s) at the time you try to order or sell/redeem the item(s)). The value of Item(s) on the Service may differ from time to time and from the price of the physical or digital Item in other stores, retailers, websites, or other third parties at any given time.
5.3. Fees. We reserve the right to charge additional fees for access to the Service or any other feature of the Service, and to change our fee structure at our discretion. You understand and agree that the price of Boxes, the value of Item(s), and the price of any fees may be updated at any time. All previous prices, value, offers, and discounts are unavailable once new price or value information is published or once the offer or discount is removed from the Service. You agree to pay any and all fees or Account charges related to any fees, charges, purchases associated with your Account, immediately when due. You acknowledge that the charge on your banking statement for our Service may display our company name, one of our brand names, or our third-party billing agent‘s name. You understand and agree that you are responsible for any and all fees or penalties that are associated with your Account. Your card issuer agreement may contain additional terms with respect to your rights and liabilities as a card holder.
5.4. Refunds for unused Credits. We may, in our sole and absolute discretion, refund directly to you the value of any Credits which you have purchased but not used.
6. Prohibited Uses
6.1. Generally. Engaging in any of the Prohibited Uses in this section or in the Terms or otherwise violating these Supplemental Terms will be considered a breach of these Supplemental Terms and may result in removal of any Platform Resources, including Credits and any Item(s) in your cart which have not yet been ordered or redeemed, from your Account, refusal to process any order or redemption, temporary or permanent limitation of your ability to use certain features of Baba Box, immediate suspension or termination of your Account and access to Baba Box, referral of all relevant information to appropriate law enforcement or any other responsive action we deem proper, in our sole discretion.
6.2. No transfer of Platform Resources. Platform Resources may not be transferred to other users or persons on or off the Service. Any user who participates or attempts to participate in transferring Platform Resources with any other user or other person, including being the recipient of Platform Resources, while using the Service may be permanently banned from using the Service and subject to the consequences in Section 3.1.3.
6.3. No Transfer of Monetary Value. You may not use Baba Box to transfer monetary value to third parties. When you elect to redeem the monetary value of any Item(s), you may not cause the Company to remit the monetary value to a third party. The Company will make monetary value of Item(s) available only to the person that purchased the Credits utilized to obtain the Item(s).
7. Limitations of Liability; Disclaimers
7.1. For purposes hereof, “Supplier Parties” means any brand owner, manufacturer, licensor, supplier, provider of software, content, applications or systems, distributor, fulfilment provider, delivery partner, marketplace partner, other third party whose products, services, names, logos, trademarks, service marks, trade dress, copyrighted content, or other proprietary materials may be featured, displayed, referenced, offered, fulfilled, or otherwise made available through Baba Box or other service provider to, for, or in support of the Company.
7.2. To the fullest extent permitted by applicable law, you release the Supplier Parties from any claims arising out of or relating to the Website, platform, games, goods, rewards, fulfilment services, shipments, or related services provided via or in connection with Baba Box. You agree to look solely to the Company, and not to any Supplier Party, for any complaint, claim, dispute, refund, replacement, support request, or other remedy relating to Baba Box, the Website, platform, games, goods, rewards, fulfilment, shipment, or related services. You agree not to bring or participate in any claim against any Supplier Party arising out of the matters described above and, if you do, you shall indemnify the Supplier Parties for resulting claims, liabilities, damages, costs, and expenses (including reasonable legal fees), to the fullest extent permitted by applicable law.
7.3. You agree and acknowledge that all goods, rewards, shipments, games, services, and related functionality are provided on an "as is" and "as available" basis. You further agree and acknowledge that the Supplier Parties disclaim all representations and warranties, whether express, implied, statutory, or otherwise, related to them, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, quality, legality, availability, timeliness, accuracy, completeness, and security. You acknowledge and agree that, except as expressly stated by the Company in writing, Baba Box, the Website, and the services made available through them are not sponsored by, endorsed by, administered by, or otherwise officially associated with any Supplier Party. Any trademarks, service marks, brand names, logos, trade dress, product names, images, or other proprietary materials of any Supplier Party that appear on Baba Box are used solely to identify the relevant products or services and remain the property of their respective owners. Nothing in these Supplemental Terms or on Baba Box shall be construed as granting you any right, title, or interest in or to any intellectual property of any Supplier Party other than the limited right to view such materials as made available through the normal use of the service.
7.4. Nothing in these terms excludes or limits any liability of a Supplier Party that cannot be excluded or limited under applicable law. The Supplier Parties are third-party beneficiaries of these terms and may enforce them directly against you.
8. Intellectual Property Takedown
8.1. If you are a trademark owner, copyright owner, or an authorized agent of either, and you believe that any content, listing, image, product description, logo, mark, or other material made available through Baba Box infringes your intellectual property rights or otherwise improperly uses your brand, you may submit a written notice to support@babacasino.com with the subject line “IP Takedown Request.”
8.2. Your notice should include, as applicable: (a) identification of the trademark, copyrighted work, or other intellectual property right claimed to be infringed; (b) identification of the allegedly infringing material and information reasonably sufficient to permit us to locate it on the Website or within Baba Box; (c) your name, company name, mailing address, telephone number, and email address; (d) a statement describing the basis of your rights and the nature of the alleged infringement; (e) a statement that the information in the notice is accurate and that you are the owner of the rights at issue or are authorized to act on the owner’s behalf; and (f) your physical or electronic signature.
8.3. Upon receipt of a sufficiently detailed notice, we may investigate the matter and, where appropriate, remove or disable access to the challenged material, suspend related listings or functionality, request additional information, or take any other action we deem appropriate in our sole discretion. We reserve the right to provide a copy of any notice, together with the complainant’s contact details, to the user or third party responsible for the challenged material and to any other person as necessary to investigate or resolve the complaint. We also reserve the right to reject incomplete, unsupported, or bad-faith notices.
8.4. If you submit a notice under this section, you acknowledge that the Company does not represent or warrant that any Supplier Party is affiliated with, endorses, or sponsors Baba Box, and that the Company may act on such notices in order to address alleged misuse of third-party intellectual property or branding.